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Customer story  /  Self-service helmet care

D'Clean: helmet cleaning machines that work without staff.

D'Clean puts automatic helmet cleaners in parking lots, in front of shops and in other busy spots. A rider puts the helmet in, pays with QRIS and gets it back about five minutes later. We built the electronics and software that keep each machine running and reporting in.

D'Clean MAX logo
Customer
D'Clean
Sector
Self-service helmet care
Where
Jakarta, Tangerang, Bekasi
In the field since
2025
Our role
Machine controller, payments, dashboard
The challenge

Nobody stands next to a machine in a parking lot.

Helmets soak up sweat, dust and humidity. Washing one by hand means days of drying, and it can wreck the foam inside. Riders want it clean now, on the way to work.

D'Clean's answer is a dry-cleaning machine with no staff. That only makes money if the machine is actually up. Partners who own a unit want to know it is online, that every payment came in, and that the cycle really ran, without driving over to check.

Payment had to be cashless. Every machine had to be controllable remotely. And partner brands needed their own view of their machines, without seeing anyone else's.

What the rider sees

How a rider uses it

  1. 1

    Put the helmet in

    The chamber takes a full-face or open helmet.

  2. 2

    Scan QRIS on the screen

    A fresh code appears for every transaction.

  3. 3

    The cycle runs

    UV-C light, a disinfectant fog, ions, and warm air to dry.

  4. 4

    Take it back fresh

    It comes out dry, with a light scent.

One real cycle, measured on a machine
4 min 51 s
Heating 92 s Fogging 40 s Ionizing 61 s Drying 96 s
On the machine

The front panel and the screens riders use.

D'Clean machine front panel showing a helmet inside the UV chamber and the cleaning features
Machine front panel: steps, chamber and features.
D'Clean screen asking the rider to scan QRIS
Payment screen: the rider scans a QRIS code to start.
D'Clean screen showing the ion stage of the cleaning cycle
Cycle screen: each stage is shown while it runs.
What Singletrek.id built

What runs inside and behind each machine

IoT layer

A controller board in each machine

It runs each stage of the cycle and checks in with the server every five minutes. If a machine goes quiet, we know.

Payments

Cashless by design

A dynamic QRIS code per transaction. The machine only starts once the payment is confirmed, and every payment is recorded.

Dashboard

One view of the fleet

Transactions, members and reports in one web dashboard, with remote start and stop for each machine.

Partner brands

Their own look, their own data

Each partner brand sets its own colors, logo and name on the dashboard and the kiosk screen, and its technicians see only their own machines.

Field tools

Set up a board in about a minute

A browser-based tool loads and configures a machine's board on site, with ready-made timing profiles per machine type.

Security

Hardened from the start

Exposed ports closed, secrets rotated, a separate account for every board, and automatic blocking of password guessing.

The machine range
  • Helm StandardStanding, 3-in-1
  • Helm ProStanding, 5-in-1 with ozone and ions
  • MultiCleanHelmets, plush toys and more
  • MiniCompact countertop unit
Where riders find them

Machines are placed with partners in Jakarta, Tangerang and Bekasi: in front of shops, at a mall parking area, beside a laundry, a barbershop and a courier hub. Each partner sees its own machines and income in the dashboard.

Have machines out in the field? We can keep an eye on them.

Talk to us on WhatsApp marcel@singletrek.id Back to home
© 2020–2026 Singletrek.id. D'Clean is a customer of Singletrek.id.